All ideas / Agencies and freelancers
Client portal for agencies handling requests and approvals
Client portal for agencies to handle requests, files, approvals and sign-offs
How much it itches 34 of 40
Will people pay 0 of 35
- Job to be done
- When an agency manages 20-30 clients through spreadsheets, docs and separate project tools, the owner needs one client-facing place for requests, file sharing, drafts and e-signature, so they can keep client work organized and approved.
- Buyer
- Small agency owners and multi-client freelancers
- How often it comes up
- Daily
- How critical
- High
- Evidence layers
- 3 of 9
- What to build
- A client portal for requests, file sharing and approvals is organized workflow software where AI adds little.
Customer complaints 7
Owners and users describing the problem in their own words: Reddit, low-star reviews, App Store, Ask HN.
Software dev agency lacks a good client portal for ticketing, contracts/invoices, and monthly maintenance reports that syncs with GitHub issues.
r/agency 63 upvotes
A freelancer wants a simple, cheap client portal to share documents and track projects but Notion's free plan is limited and Asana is confusing.
r/freelance 51 upvotes
Needs one agency tool combining client-friendly projects, task requests, time tracking, and a client knowledgebase, since Basecamp lacks these.
r/agency 30 upvotes
Airtable project boards become cluttered and hard to use with subtasks and dependencies, lack Slack and Harvest integration, and are expensive for a growing project load.
r/agency 25 upvotes
Monday.com's pricing forces an upgrade to a pricier tier just to get basic email notifications and permissions for a small team of contractors.
r/agency 16 upvotes
Managing 20-30 ongoing clients through Google Sheets and Excel is messy; needs client requests, file uploads, drafts for approval, and e-signature.
r/agency 11 upvotes
A web developer wants a way to share work progress with clients and collect comments and sign-offs through a link.
r/freelance 5 upvotes
Creator patterns 1
What startup creators on YouTube are pitching, with the exact moment in the video.
Client-facing portal for tracking project progress and submitting tickets
Maybe it's a portal now where people can say, "Hey, log into this portal, Mr. or Mrs. Client, and this is where you can see our progress.
Nate Herk | AI Automation 102,531 views
Incumbent gaps 8
Who sells today on G2 and what their customers dislike, plus new competitors launching on Product Hunt.
Honter: Run design projects like a studio, even if you’re solo
Launched on Product Hunt 131 upvotes, 2026-01-19
grnlght: The client delivery system that moves work forward.
Launched on Product Hunt 62 upvotes, 2026-06-16
Aprovly: Manage Clients, Proposals, Invoices & Revisions in One Place
Launched on Product Hunt 15 upvotes, 2025-11-12
Client Portal Software: 20 top sellers on G2. Customers dislike most: Missing Features, Limited Features, Limited Customization, Learning Curve.
Aligned: 4.6 stars from 1,342 reviews; disliked for Limited Customization, Missing Features
trumpet: 4.7 stars from 1,378 reviews; disliked for Learning Curve, Missing Features
Softr: 4.7 stars from 748 reviews; disliked for Limited Customization, Missing Features
Zoho CRM: 4.1 stars from 2,952 reviews; disliked for Learning Curve, Integration Issues
No evidence found yet for: Paid tasks, Success stories, Funds raised, Product sunsets, Compliance needs, Search trends.